Shaheen Tours

Privacy & Policy:

  • Information We Collect:

    When you use our services, we may collect the following information:
    Personal Details: Name, phone number, email address, CNIC or passport copy.
    Booking Details: Pickup and drop-off locations, rental dates, and vehicle type.
    Payment Information: Bank or card details (secured through encrypted channels).
    Device & Location Info: IP address, device type, and location for service optimization.

  • How We Use Your Information:

    We use your data to: :
    Process your car rental bookings in Lahore.
    Provide customer support and improve our services.
    Send important updates regarding your bookings.
    Ensure security and fraud prevention.
    Send promotional offers (only if you opt-in).

  • Data Protection & Security:

    We implement strict security measures to protect your personal data.
    All transactions are processed through secure SSL encryption.

  • Sharing of Information:

    We do not sell or trade your personal data. However, we may share
    limited information with:
    Drivers & Partners for booking fulfillment.
    Legal Authorities when required by law.

  • Cookies & Tracking:

    We use cookies to enhance your browsing experience on shaheentour.com, analyze traffic,
    and improve functionality. You can disable cookies in your browser settings.

  • Your Rights:

    You have the right to:
    Access and update your personal information.
    Request deletion of your data.
    Opt-out of promotional emails anytime.

  • Contact Us:

    For any privacy-related queries, contact us at:
    📧 info@shaheentour.com 💬 WhatsApp: +92 323 4063636 🌍 www.shaheentour.com

Car Rental Terms & Conditions:

At Shaheen Tour & Rent a Car, we provide cars on rent with and without drivers.
The following policies apply:

  • Without Driver (Self-Drive):

    Customer must provide a valid CNIC copy / Passport copy.
    Customer must have a valid driving license.
    Customer must have own house (proof required).
    Two guarantors with their own houses in any city are required.
    A security cheque equivalent to the car’s value is mandatory.
    In case of any accident, customer will bear full responsibility for recovery
    and repairs from authorized showroom/service center.
    Our tracking system will be installed in every vehicle for monitoring.

  • With Driver:

    Only our company-provided drivers will be allowed.
    In case of damage/accident, company will handle the recovery process.
    Customer must provide CNIC copy / Passport copy.
    All our drivers are educated, licensed, and trained.
    Driver’s duty is limited to 11 hours per day.